Privacy Policy

Last updated: July 22,2024

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

To ensure efficient and personalized assistance, we will gather important information like your complete name, current address, contact details (phone number, email address), and any relevant photos needed to help streamline and speed up the process for you.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – SOCIAL MEDIA AND EMAIL MARKETING

With your permission, we may send you emails and notifications about our company, new products, and other updates. Consent options are clearly marked and must be enabled manually by you. We do not employ “auto-check” options (e.g. automatically enroll in notifications, follow, like, or subscribe).

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our website or social media platform (e.g. YouTube, Facebook, Instagram)

SECTION 3 – REQUEST for QUOTES and OTHER REQUESTS for INFORMATION

To request quotes or other requests for information, a user must first complete the respective contact form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

SECTION 4 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, request a quote, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order).

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-in.

How do I withdraw my consent?

You may opt-out at any time by contacting us via our website or email at noc@AlamoRHM.com. You may also contact us at our postal address:

Alamo Ranch Handyman
RE: Compliance
PO Box 760942
San Antonio, Texas 78245

SECTION 5 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Third Party Payments and Links:

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Litespeed Cache:

SECTION 7 – SECURITY AND PRIVACY

Although no method of transmission over the Internet or electronic storage is 100% secure, we take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, stolen, misused, accessed, disclosed, or altered.

SECTION 8 – COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. The usage of a cookie is in no way linked to any personally identifiable information on our site.

SECTION 9 – MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

SECTION 10 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province state of residence, or that you are the age of majority in your state or province state of residence, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 12 – SECURITY BREACHES AND MISUSE OF PERSONAL DATA

If our server’s security may have been breached or our data files may have been compromised, we will post a notice on our website and if possible, contact you via email within 72 hours of discovery.

SECTION 13 – QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Network Operations – noc@alamorhm.com or by contacting us at our postal address:

Richard Lorbieski
Re: Privacy Compliance
PO Box 760942
San Antonio, Texas 78245

SECTION 14 – UPDATE HISTORY

  • January 15, 2024 – Original release.
  • February 17, 2024 – Updated Section 1 and added the word photos. Fixed sentence structures.
  • May 13, 2024 – Updated contact email address.
  • July 22, 2024 – Corrected broken links.